Job Title: GoHighLevel Operations & Email Outreach CoordinatorAbout the RoleWe are looking for a hands-on GoHighLevel skilled to manage our account, oversee day-to-day email outreach operations, handle prospect replies, and coordinate meetings and follow-ups for our CEO.

Our expert will handle the initial campaign setup and automation. Your responsibility will be to run the established system, keep the account organized, update existing workflows based on feedback, and add new workflows and integrations when required.

Our outreach database includes 10,000+ contacts. We need someone who can combine technical account management with clear communication and reliable follow-through.

Key ResponsibilitiesAccount &

• Workflow Management

- Manage the day-to-day operation of our GoHighLevel account.
- Maintain contacts, tags, lists, pipelines, tasks, calendars, and conversation records.
- Monitor existing campaigns and automations to ensure they run as intended.
- Update workflows, messaging, triggers, and follow-up sequences based on feedback and business requirements.
- Add new workflows and integrations when needed, coordinating with our expert for complex changes.
- Test changes before activating them and document important updates.
- Identify technical issues and resolve or escalate them promptly.

Reply Management & • Lead Coordination
- Monitor outreach replies and respond promptly using approved messaging and guidelines.
- Categorize responses, including interested prospects, questions, objections, out-of-office replies, and unsubscribe requests.
- Qualify interested prospects using our criteria and update their CRM status.
- Ensure automated follow-ups are paused or stopped when appropriate.




- Escalate conversations that require the CEO’s input.
- Track interested prospects so no conversation or follow-up is missed.

CEO Meeting Scheduling
- Book qualified meetings with the CEO and coordinate availability.
- Manage invitations, confirmations, reminders, rescheduling, and no-show follow-ups.
- Prepare brief pre-meeting notes covering the prospect’s background, conversation history, and meeting purpose.
- Keep calendars and CRM records accurate and up to date.

Meeting Summaries & • Follow-Up Management
- Prepare concise meeting summaries using available notes, recordings, or transcripts.
- Capture decisions, commitments, action items, owners, deadlines, and follow-up points.
- Draft post-meeting emails and send them according to the agreed approval process.
- Track pending actions and remind the relevant people when follow-ups are due.
- Maintain a clear record of meeting outcomes and next steps in the CRM.

Monitoring & • Reporting
- Monitor campaign activity and flag sending issues, failed workflows, or unusual reply patterns to our expert.
- Share regular updates on replies, interested prospects, meetings booked, and outstanding follow-ups.
- Recommend practical improvements based on prospect responses and operational feedback.
- Maintain simple process documentation for recurring tasks.





Required Skills & • Experience
- Hands-on experience managing GoHighLevel accounts, workflows, pipelines, and calendars.
- Ability to modify existing automations and build additional workflows when required.
- Experience setting up or maintaining integrations with email, calendar, and other business tools.
- Strong written English and professional email communication.
- Experience managing outreach replies, coordinating meetings, and maintaining CRM records.
- Ability to turn meeting notes into clear summaries and trackable action items.
- Strong attention to detail, organization, and independent follow-through.
- Valuable judgment about when to act independently and when to seek approval or escalate.

What Success Looks Like
- The existing outreach system runs reliably.
- Workflow changes are implemented accurately and tested.
- Prospect replies receive timely, appropriate responses.
- The CEO’s meetings are well coordinated and supported with relevant context.
- Meeting summaries, action items, and follow-ups stay organized and current.
- No interested prospect or outstanding commitment is overlooked.

How to ApplyPlease share:
1. Your experience managing GoHighLevel accounts.
2. Examples of workflows you have maintained, modified, or integrated with other tools.
3. Your experience handling outreach replies and scheduling executive meetings.
4. Your availability, time zone, and expected compensation.

Initial campaign architecture and automation setup are not the primary scope of this role. The focus is ongoing account management, workflow improvements, prospect communication, and meeting coordination.

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