Company Name: Groowviatech Solutions Private Limited
Position: Email Support Executive
Job Location: Hyderabad, Telangana
Experience: Freshers & Experienced Candidates
Qualification: Any Degree
Gender: Male & Female
Salary: ₹12,000 – ₹17,000 per month (based on experience and skills)
Job Responsibilities
- Respond to customer queries through email in a professional and timely manner.
- Provide accurate information about products, services, and customer concerns.
- Resolve customer issues and complaints through email communication.
- Maintain proper records of customer interactions and update CRM systems.
- Follow company guidelines, email templates, and service quality standards.
- Coordinate with internal departments to resolve customer queries.
- Ensure customer satisfaction by providing clear and effective solutions.
- Meet daily productivity, quality, and response-time targets.
Required Skills
- Positive written communication skills in English.
- Basic computer knowledge and typing skills.
- Ability to understand and respond to customer queries.
- Good email drafting, grammar, and sentence formation.
- Attention to detail and problem-solving skills.
- Basic knowledge of MS Office and email applications.
- Ability to work in a team and adapt to rotational shifts, if required.
Eligibility Criteria
- Freshers are welcome to apply.
- Any degree qualification.
- Candidates must have good written English communication skills.
- Immediate joiners are preferred.
Benefits
- Attractive salary packages.
- Training will be provided to eligible freshers.
- Career growth opportunities.
- PF, ESI, and other benefits as per company policy.
Interested candidates can apply by sharing their updated resume with Groowviatech Solutions Private Limited. Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits
- Flexible schedule
- Paid sick time
- Provident Fund