26 Oct
|
Skillorbit
|
Bengaluru
26 Oct
Skillorbit
Bengaluru
Selected Intern's Day-to-day Responsibilities Include
- Connect with prospective learners through calls, WhatsApp, email, and other communication channels to understand their educational backgrounds, career interests, learning requirements, and objectives, and qualify potential leads.
- Understand SkillOrbit's courses, training programmes, internship opportunities, and career-oriented solutions. Communicate relevant programme information to prospective learners and help them identify suitable learning options.
- Conduct regular and structured follow-ups with prospective learners through calls and digital communication channels. Maintain engagement with leads and ensure timely communication throughout the enrolment journey.
- Assist the sales team in converting qualified leads into enrolments by understanding customer requirements, communicating programme benefits, addressing basic queries, and supporting the enrolment process.
- Learn to identify and handle common customer objections related to course selection, pricing, programme suitability, career opportunities, and other enrolment-related concerns. Escalate complex queries to senior team members when required.
- Maintain and regularly update lead information, follow-up status, communication history, and enrolment progress in the designated CRM or reporting system.
- Work towards assigned individual and team-level sales targets. Support the team in generating enrolments and contributing to overall business revenue through effective lead engagement and conversion.
- Build professional relationships with prospective and enrolled learners. Maintain regular communication, understand their requirements,
and ensure a positive experience throughout the sales and enrolment process.
- Assist students during enrolment and initial onboarding. Coordinate with relevant internal teams to ensure that all necessary information and requirements are communicated effectively.
- Collaborate with the Sales, Operations, Training, Marketing, Product, and Student Support teams to understand processes, resolve learner queries, and ensure smooth coordination.
- Collect feedback from prospective learners and share common questions, objections, customer preferences, and market observations with the reporting manager to improve communication and counselling approaches.
- Maintain accurate records of calls, leads, follow-ups, conversions, and enrolments. Share regular activity and performance reports with the reporting manager.
About Company: SkillOrbit is a next-generation edtech platform dedicated to making advanced education accessible, affordable, and practical for learners worldwide. The company specializes in delivering high-quality online courses across artificial intelligence, cloud computing, IoT, data science, and emerging technologies, with a explicit mission to help students and professionals build future-ready skills through structured learning, real-world applications, and expert-designed content. SkillOrbit operates on three core pillars—accessibility through affordable learning opportunities, practicality via hands-on projects and real-world case studies, and excellence by providing up-to-date content aligned with global industry standards—ensuring learners gain not just knowledge, but the ability to apply it effectively in their careers.
📌 Education Sales Intern Internship in Bangalore (Bengaluru)
🏢 Skillorbit
📍 Bengaluru