Selected Intern's Day-to-day Responsibilities Include

- Connect with prospective learners through calls, WhatsApp, email, and other communication channels to understand their educational backgrounds, career aspirations, skill requirements, and learning objectives. Qualify leads based on their requirements and identify suitable enrolment opportunities.

- Conduct personalised counselling sessions to understand learner requirements and recommend relevant courses, training programmes, internships, or career-oriented solutions. Clearly communicate programme features, advantages, curriculum, fees, learning outcomes, and career opportunities.

- Manage the complete sales cycle, from lead generation and qualification to counselling, follow-ups, objection handling, negotiation, and enrolment closure. Maintain consistent communication with prospects throughout the decision-making process.

- Achieve individual and team sales targets by converting qualified leads into enrolments. Implement appropriate sales and engagement strategies to improve conversion rates and contribute to organisational revenue growth.

- Maintain structured and timely follow-ups with prospective learners. Manage the sales pipeline, prioritise high-potential leads, identify decision-making timelines, and ensure that opportunities progress effectively towards closure.

- Identify and address learner concerns related to course selection, pricing, career outcomes, programme suitability, and other enrolment-related objections. Build trust and long-term relationships with prospective and existing learners through professional and consultative communication.

- Support learners throughout the enrolment and initial onboarding process. Coordinate with internal teams to ensure a smooth transition from sales to programme delivery and promptly address post-enrolment requirements.

- Collaborate with the Operations, Product, Training,



Marketing, Student Support, and other internal teams to resolve learner concerns, coordinate requirements, and ensure a seamless learner experience.

- Gather feedback from prospective and enrolled learners to understand customer expectations, common objections, competitor positioning, and changing market requirements. Use these insights to improve counselling strategies, sales pitches, customer engagement, and conversion performance.

- Maintain accurate and up-to-date records of leads, customer interactions, follow-ups, the sales pipeline, enrolment status, and conversion outcomes in the designated CRM or reporting system.

- Monitor key sales metrics, including lead conversion, follow-up effectiveness, enrolment numbers, revenue achievement, pipeline movement, and target performance. Prepare and share regular reports with the reporting manager.

- Maintain professional relationships with learners throughout their journey, understand their concerns, and ensure a positive experience that supports customer satisfaction, referrals, and long-term engagement.

About Company: SkillOrbit is a next-generation edtech platform dedicated to making advanced education accessible, affordable, and practical for learners worldwide. The company specializes in delivering high-quality online courses across artificial intelligence, cloud computing, IoT, data science, and emerging technologies, with a clear mission to help students and professionals build future-ready skills through structured learning, real-world applications, and expert-designed content. SkillOrbit operates on three core pillars—accessibility through affordable learning opportunities, practicality via hands-on projects and real-world case studies, and excellence by providing up-to-date content aligned with global industry standards—ensuring learners gain not just knowledge, but the ability to apply it effectively in their careers.

📌 Education Sales & Business Development Internship in Bangalore (Bengaluru)
🏢 Skillorbit
📍 Bengaluru