Job Title: Documentation Executive – Software User Documentation

We are looking for a Documentation Executive with strong English writing skills and a willingness to learn our software products. The person will prepare clear, user-friendly documents explaining software features, workflows and changes.

Key Responsibilities

· Learn the software application and understand how its features work.

· Prepare user manuals, user guides, how-to documents and FAQs.

· Understand new features, enhancements and fixes, and prepare release documentation.

· Coordinate with development, testing and support teams to collect and clarify information.

· Create step-by-step instructions with relevant screenshots.

· Update existing documents whenever software features or workflows change.

· Check documentation for grammar, clarity, accuracy and consistency.

Required Skills

· Good English writing, grammar and proofreading skills.

· Ability to explain information in simple, clear language.

· Interest in learning software products and new features.

· Attention to detail and ability to organise information logically.

· Good communication and coordination skills.





· Proficiency in Microsoft Word and basic screenshot tools.

Preferred Background

Experience in content writing, instructional writing or preparing software user documentation is preferred. Candidates with strong writing skills and a willingness to learn may also apply.

Please Note

This position focuses on writing software user documentation. It does not involve logistics documentation, shipping paperwork, filing, data entry or document control.

Personal Data Privacy Notice

By applying for this position, you consent to the collection and processing of your personal data by the Company solely for recruitment and selection purposes. The information provided will be handled in accordance with the Company’s Privacy Information Management System (PIMS) and applicable data protection requirements."

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Perks

- Health insurance
- Provident Fund

Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:
- total work: 1 year (Preferred)

Work Location: In person

📌 Documentation Executive – Software User Documentation (Kochi)
🏢 SBN Technologics
📍 Kochi