Director of Client Services | Accounting Manager, Multi-Entity Groups (Remote)

? Location: Remote, any country

? Type: Full-time

⏰ Core hours: 9 AM to 2 PM US Eastern on working days

Indian timings: approx. 6:30 PM to 11:30 PM IST (March to early November, US daylight time) and 7:30 PM to 12:30 AM IST (November to March, US standard time)

Flexible outside core hours

? Reports to: Senior Director, Operations, with direct access to the owner

You are the person other accountants bring the problem to.

The intercompany balance that won't tie. The client who has run out of patience. The difference nobody can find. You fix it, and then someone above you, who often knows less about it than you do, decides what happens next.

This job gives you the decisions.

ABOUT US

We are a US accounting and tax firm that has served business owners since 1991. Most of our clients own many businesses at once: groups with ten, twenty or more locations, each its own company, with numbers that have to tie across all of them.

- Specialists: We built the firm around owners of many businesses, so you spend your time on hard, interesting books instead of a long tail of one-off files.
- 35 years and growing: New multi-location groups signed with us this fall, and not one client has left us in the past year.
- We build our own tools: We wrote our own tax planning software, and we are rebuilding accounting the same way.
- Remote by design: The whole firm works remotely. You will not be the one person on a different clock in an office that forgot you exist.

THE ROLE

We have more positive clients than we have people to serve them. We are hiring one person to run our whole client accounting department: the team, the standards, the final review and the numbers.

There is no partner to wait on. When you see a better way to run it, you have the authority to change it. We are rebuilding the department around automation, and you decide what gets automated and write the procedure the team follows once it works.

WHAT YOU WILL OWN





- The team: Workloads, deadlines, coaching, hiring and performance for every accountant, in-house and outsourced.
- Final technical review: Every close and financial statement, before it reaches a client.
- SOPs and quality control: One written method for every recurring task, plus a QC program with monthly sample checks and an error log.
- Performance and reporting: Hours against benchmark and realization for every client, reported to leadership on one page each month.
- Client onboarding and relationships: Taking each new client to a first clean close, and leading the client call when something goes wrong.
- Automation and leadership development: The automation rebuild, starting with bank reconciliation matching, and a second-in-command who can run the department without you.

WHAT YOU BRING

We judge what you have done, not how long you did it. You should be able to show:
- A team of accountants you ran for clients, and what changed because you ran it (closes on time, errors down)
- Your record as final reviewer on other accountants' work: closes and financial statements for multi-entity groups
- A bank reconciliation you did yourself in the last twelve months
- A procedure you wrote that a team actually follows
- An outsourced or remote team you held to a standard, with numbers to prove it
- English strong enough to explain financial statements, or a mistake in them, to a US business owner on a live call

Nice to have

- Franchise accounting, including 13-period calendars
- Thomson Reuters Accounting CS
- Accounting work you automated, and the hours it saved

No degree, licence,



particular title or set number of years required.

WHY YOU'LL WANT THIS JOB

- Annual bonus tied to your team's performance
- Work from anywhere, in any country
- Run your own day outside the core hours
- A short line to the top: your proposals go to the Senior Director, Operations and the owner, and you get an answer
- Your own bench: you choose and develop your number two
- Paid time off: two weeks to start, plus all US holidays and the public holidays where you live

YOUR FIRST YEAR

- First 30 days: Learn every client, meet every accountant, and start on the bank reconciliations for our largest client group.
- By day 90: The buck stops with you on every client close, and you run the weekly workload review. Your review standard and onboarding checklists are in use, and your first monthly report is sent.
- By month 6: Every recurring task has one written method, monthly quality checks are running, and our outsourced partner is held to the agreed hours and quality, with data.
- By month 9: You own the department. At least one automated workflow is live under your procedures, and someone on your team can run the department for two weeks while you're away.

HOW WE HIRE

We don't screen on job titles or count years. We ask what you did, with numbers, and who can confirm it.
1. Application (about 35 min): Three short accounting tests and questions about your results. No cover letter.
2. Work Test One (about 2.5 hrs): A month-end close review, a bank reconciliation and a written procedure, built from the work you would own.
3. Work Test Two (about 2.5 hrs): Your first weeks in the seat, in one data pack.
4. Interview with the owner: We contact references after the interview, not before.

Every application gets a reply. You will never wait weeks in silence wondering whether anyone read your work. Apply now if you're an accounting leader who wants real ownership of a department, not just a bigger title.

📌 Director of Client Services (India)
🏢 Hey Recruiting Agency
📍 India