Key Responsibilities:

What You Will Own

- End-to-end technical ownership of one client environment
- Day-to-day health, reliability, and operational excellence of the environment
- Deployments, infrastructure changes, and production support
- Monitoring, alerting, and incident response
- Infrastructure automation and continuous improvement
- Client technical communication and requirement understanding
- Coordination, guidance, and technical review of 12 engineers
- Documentation, reporting, and operational knowledge management
- Identification of opportunities for reliability, security, performance, and cost improvement

Cloud Infrastructure Operations

- Own and operate workloads running on managed Kubernetes platforms such as EKS, AKS and GKE, including deployments, scaling, rolling updates, troubleshooting and cluster maintenance.
- Implement, test and maintain backup, restore and recovery workflows for object storage and managed databases.
- Operate and troubleshoot core cloud services including compute, storage, databases, networking, IAM/RBAC and load-balancing services across AWS, Azure and/or GCP:
- Compute: EC2 / Azure VM / Compute Engine
- Storage: S3 / Azure Blob Storage / Google Cloud Storage
- Databases: RDS / Azure SQL or Azure Database / Cloud SQL
- Networking: VPC / Virtual Network / VPC Network
- Security: IAM / Azure AD & RBAC / GCP IAM
- Load Balancers and Networking Services

CI/CD & Automation

- Maintain CI pipelines using tools such as GitHub Actions, GitLab CI, Jenkins or similar for build, test, and artifact management.
- Manage application delivery pipelines using CD tools such as Spinnaker, ArgoCD, Flux, or similar, implementing deployment strategies like Blue-Green or Canary deployments.




- Troubleshoot failed builds, deployments, and releases and identify opportunities to improve deployment reliability and speed.
- Automate repetitive operational activities and reduce manual intervention and operational toil.
- Write and maintain automation scripts (Bash/Python) to streamline deployment workflows and reduce manual effort.

Security & Compliance

- Implement and maintain infrastructure security practices including vulnerability management, IAM/RBAC, least privilege, secrets management, and OS hardening for Linux workloads.

Monitoring, Logging & Performance

- Configure dashboards, alerts, and log pipelines using observability platforms such as Coralogix, Grafana, New Relic, Datadog, or cloud-native monitoring tools.
- Troubleshoot performance and availability issues across infrastructure, containers, networking, and applications.
- Proactively identify reliability and performance issues before they become client-impacting incidents. Own incident response for assigned environments, contribute to RCA, and implement preventive actions.

Linux & System Administration

- Manage Linux-based workloads across compute nodes and Kubernetes clusters, including patching, tuning, troubleshooting, and log analysis.
- Perform OS-level maintenance, troubleshooting, incident response,



and recovery while maintaining production availability and security.

Client & Stakeholder Management

- Act as the primary technical DevOps contact for the assigned client.
- Understand client requirements and translate them into technical actions.
- Communicate infrastructure health, incidents, risks, and planned changes clearly.
- Handle routine technical discussions independently.
- Set appropriate expectations and escalate risks when required.
- Maintain skilled and responsive communication during production incidents.
- Build trust through predictable execution and transparent communication.

Team Coordination & Mentoring

- Coordinate, guide, and review the work of 1–2 engineers supporting the client environment.
- Review technical work and ensure adherence to engineering standards.
- Help team members troubleshoot complex issues.
- Share knowledge and improve team documentation.
- Proactively escalate capability, delivery, or performance risks.

Required Skills & Experience

- 3–4 years of hands-on DevOps / Cloud Operations experience.
- Strong hands-on production experience with at least one major cloud platform (AWS, Azure, or GCP), with working knowledge of core services across cloud environments.
- Practical experience with Kubernetes deployments in production (preferably EKS).
- Good understanding of GitHub (SCM) and building CI workflows in GitHub Actions.
- Hands-on experience with Infrastructure as Code and automation using Terraform, CloudFormation, Bash and/or Python.
- Experience administering Linux environments (Ubuntu / Amazon Linux).
- Working knowledge of monitoring/logging tools – Cora Logix or similar (New Relic, Grafana, CloudWatch).

📌 Devops Engineer (Gurugram)
🏢 Infra360
📍 Gurugram