26 Oct
|
Avalon Technologies
|
Chennai
26 Oct
Avalon Technologies
Chennai
Roles and Responsibilities
- Provide desktop support to end-users, troubleshooting hardware and software issues.
- Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity.
- Perform root cause analysis (RCA) to resolve complex technical problems.
- Collaborate with team members to ensure timely resolution of customer queries.
- Maintain accurate records of all incidents and actions taken during support calls.
Desired Candidate Profile
- 2-5 years of experience in desktop support or related field.
- Robust knowledge of Microsoft operating systems, CCNA certification preferred.
- Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices.
- Excellent communication skills with ability to work independently as well as part of a team.
📌 Desktop Support Engineer / Senior Engineer (Chennai)
🏢 Avalon Technologies
📍 Chennai