Department: Quality Assurance / Quality Control (QA/QC)

Designation: Deputy General Manager Quality (DGM Quality)

Reporting To: CEO

Accountable: CEO / Top Management

Roles and Responsibilities

- Lead overall quality operations across forging, heat treatment, machining, incoming inspection, final inspection and customer quality.
- Drive reduction in customer PPM, internal rejection, rework, scrap, warranty claims, and Cost of Poor Quality (COPQ).
- Ensure compliance with IATF 16949, ISO 9001, customer-specific requirements and applicable standards.
- Implement and monitor APQP, PPAP, FMEA, Control Plans, SPC, MSA and other automotive core quality tools.
- Establish process controls for critical quality characteristics in forging, heat treatment, gear manufacturing and precision machining.
- Lead customer complaints, root cause analysis, corrective actions and preventive measures using 8D and other problem-solving tools.
- Manage customer and supplier quality, audits, product approvals and quality escalations.
- Ensure effective calibration, measurement systems, inspection standards and product traceability.
- Drive continuous improvement, process capability, defect prevention,



automation and quality cost reduction.
- Lead and develop the Quality team (Team Strength 200+) and coordinate with Production, Engineering, Maintenance, Purchase, and R&D.;
- Prepare quality dashboards and review performance against established targets with management.

Education and Experience

- B.E./B.Tech. in Mechanical, Production, Industrial or a related engineering discipline.
- Typically, 20 + years of experience in automotive component manufacturing and quality management.
- Strong experience in forging, heat treatment, gear manufacturing, and precision machining.
- Proven experience handling automotive OEMs, Tier-1 customers, quality audits and customer complaints.

Knowledge, Skills and Abilities

- Robust knowledge of IATF 16949, ISO 9001, APQP, PPAP, FMEA, SPC, MSA and 8D.
- Expertise in gear inspection, metrology, GD&T;, forging processes and heat treatment quality.
- Strong leadership, analytical, problem-solving and customer-management skills.
- Demonstrated ability to reduce rejection, customer PPM and COPQ.

📌 Deputy General Manager Quality (Rajkot)
🏢 Echjay
📍 Rajkot