Position: Delivery Coordinator

Department: Sales Operations / Vehicle Delivery

Industry: Automobile Dealership

Location: Gurgaon

Key Responsibilities:

- Coordinate end-to-end vehicle delivery processes to ensure timely handover to customers.

- Liaise with Sales, Registration, Insurance, Accessories, Finance, and PDI teams for delivery readiness.

- Verify all vehicle delivery documents, including invoice, registration, insurance, and customer acknowledgments.

- Schedule vehicle delivery appointments and coordinate with customers.

- Ensure vehicles are cleaned, accessorized, fueled, and delivery-ready.

- Conduct delivery ceremonies and ensure a memorable customer experience.

- Explain vehicle features, warranty details, service schedules, and documentation to customers during delivery.

- Maintain delivery records and prepare daily, weekly,



and monthly MIS reports.

- Track pending deliveries and follow up with concerned departments for timely closure.

- Ensure compliance with dealership and OEM delivery standards.

Required Skills:

- Excellent coordination and customer service skills.

- Good knowledge of automobile dealership operations.

- Solid communication and interpersonal skills.

- Ability to manage multiple deliveries simultaneously.

- Proficiency in MS Office and Dealer Management Systems (DMS).

Qualification:

- Graduate in any discipline.

Interested candidates may share their updated resume at [email protected] or WhatsApp (phone hidden).

📌 Delivery Coordinator (Gurugram)
🏢 Discovery Motors
📍 Gurugram