Debt Manager -Call Center, Pune

Debt Manager -Call Center, Pune

26 Oct
|
Abacus Consultants
|
Pune

26 Oct

Abacus Consultants

Pune

- Delinquency Tracking: Monitor loan portfolios to track specific buckets and Days Past Due (DPD) to control and reduce delinquency.

- Digital & Tele-Collections: Oversee call center operations, digital outreach, and automated settlement workflows to maximize recovery.

- Agency Management: Allocate cases to collection agencies, trace defaulting customers, and monitor vendor performance.

- Negotiation & Settlements: Drive settlement outcomes within established timelines and maintain high contactability rates.

- Compliance: Ensure all recovery efforts adhere to legal guidelines, regulatory frameworks, and internal bank policies.

- Reporting: Maintain Management Information System (MIS) reports, track Daily Risk Reports (DRR), and update delinquent account histories. [1, 2, 3, 4, 5, 6, 7]

📌 Debt Manager -Call Center, Pune
🏢 Abacus Consultants
📍 Pune

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