26 Oct
|
Saarthi
|
Bengaluru
Description
We are looking for a proactive and customer-focused intern to join our Customer Support team. This role is ideal for someone who enjoys problem-solving, communicating with customers, and learning how support operations work in a quick-paced environment.
Key Responsibilities
- Assist customers via email, chat, and phone to resolve queries effectively and professionally.
- Log and track customer issues in the CRM system with accuracy.
- Collaborate with internal teams (Product, Tech, Sales) to follow up on customer concerns.
- Troubleshoot common product issues and guide users on best practices.
- Update internal knowledge base articles and FAQs.
- Monitor customer feedback and report recurring issues to the leadership team.
- Support daily operational tasks and contribute to process improvement initiatives.
📌 Customer Support Intern (Bengaluru)
🏢 Saarthi
📍 Bengaluru