26 Oct
|
Universal Enterprises
|
Thane
26 Oct
Universal Enterprises
Thane
Job Responsibilities
- Handle customer calls, WhatsApp messages and queries.
- Provide shipment tracking and delivery status updates.
- Resolve customer complaints related to courier and delivery.
- Coordinate with delivery staff and operations team.
- Handle delayed shipments, return shipments (RTO) and delivery issues.
- Maintain customer records and update shipment details in the system.
- Provide timely and professional customer service.
Eligibility Criteria
- Minimum 12th Pass / Graduate.
- Good communication skills in Hindi and basic English.
- Positive computer knowledge (MS Excel, email and data entry).
- Fresher and experienced candidates can apply.
- Good problem-solving skills and a customer-friendly attitude.
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits
- Commuter assistance
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Thane)
🏢 Universal Enterprises
📍 Thane