26 Oct
|
QX Global Group
|
Mumbai
26 Oct
QX Global Group
Mumbai
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and skilled manner.
- Provide accurate information on products/services to customers through effective communication skills.
- Meet performance targets set by the company for quality metrics such as first call resolution rate, average handling time, etc.
Desired Candidate Profile
- 0-2 years of experience in BPO/call center environment.
- Excellent English communication skills with good pronunciation.
- Proficiency in US voice process and international calling.
- Able to work in Night shift
📌 Customer Support Executive (Mumbai)
🏢 QX Global Group
📍 Mumbai