- Provide accurate information on products/services offered by the company to customers.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
📌 Customer Support Executive (Pune)
🏢 Imarque Solutions
📍 Pune
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