About the Job Role

Responsible for handling customer queries, tracking deliveries, coordinating with drivers and internal teams, resolving issues, and providing timely shipment updates to ensure customer satisfaction.

Key Roles & Responsibilities

- Handle customer queries and provide timely updates.
- Coordinate with customers, drivers, and internal teams.
- Track deliveries and resolve customer issues.
- Manage escalations and ensure timely resolution.
- Maintain accurate reports and customer communication.

Qualifications and Skills

- Graduate in any discipline.
- Candidates with 0 –2 years of experience can apply.
- Basic knowledge of MS Excel and email.
- Additional language is preferred.
- Good communication and coordination skills.
- Ability to work in a fast-paced setting.
- Willingness to work in rotational shifts, if required.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Life insurance
- Paid sick time
- Provident Fund

Education:
- Bachelor's (Preferred)

Language:
- Hindi or telugu (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Mylapore)
🏢 VFRYT
📍 Mylapore