Customer Support Executive – International Process
Location: Mohali, Punjab
Experience: Freshers and Experienced Candidates
Qualification: Undergraduate (UG) candidates can apply
Shift: Rotational Shifts (International Process)
Working Days: 5 Days a Week
Shift Duration: 10 Hours
We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives for an international process in Mohali. Candidates with excellent communication skills and a willingness to work in rotational shifts are encouraged to apply. Freshers are welcome.
Roles and Responsibilities
- Handle customer queries professionally through calls, emails, or chat, as applicable.
- Provide accurate information and effective solutions to customer concerns.
- Maintain customer records and update information in the system.
- Ensure a positive customer experience through clear and professional communication.
- Follow company policies, process guidelines, and quality standards.
Eligibility Criteria
- Undergraduate candidates are welcome to apply.
- Freshers and experienced candidates can apply.
- Excellent verbal communication skills in English.
- Good interpersonal and problem-solving skills.
- Basic computer knowledge.
- Flexibility to work in rotational shifts, including night shifts if required.
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks
- Flexible schedule
- Health insurance
- Provident Fund
Application Question(s):
- Are u comfortable with walk in Interviews ?