: Customer Support Executive

Company: Saawahi IT Solution LLP

Location: Thaltej, Ahmedabad

Experience: Fresher to 6 Month

Openings: 2

Employment Type: Full-time

Job Overview

We are looking for friendly, customer-focused Customer Support Executives to assist clients with their queries, provide product support, and ensure a positive customer experience. Freshers with valuable communication skills and a willingness to learn are encouraged to apply.

Roles & Responsibilities

- Respond to customer queries through phone calls, email, and other communication channels.
- Provide basic guidance and support regarding the company’s software products and services.
- Understand customer concerns and help resolve issues promptly.
- Escalate technical or complex issues to the relevant team when required.
- Follow up with customers to ensure their concerns have been addressed.




- Maintain accurate records of customer interactions and support requests.
- Coordinate with internal teams to improve customer satisfaction.

Required Skills & Qualifications
- Fresher; any graduate is preferred.
- Good verbal and written communication skills.
- Patient, polite, and professional approach when dealing with customers.
- Basic computer knowledge and familiarity with MS Office.
- Good problem-solving and listening skills.
- Ability to learn software products and follow support processes.
- Positive attitude and willingness to work in a team.

How to Apply Interested candidates can share their updated CV at [email protected] or contact +91-(phone hidden).

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits

- Flexible schedule

Work Location: In person

📌 Customer Support Executive (CSE) (Thaltej)
🏢 Saawahi IT Solution
📍 Thaltej