26 Oct
|
O3Hire
|
Bhiwandi
Key responsibilities :
- System Monitoring: Oversee all inbound channels (website forms, email, social media, cold calls, and live chat) to ensure every enquiry is captured.
- Allocation: Establish and manage automated rules or workflows to instantly route leads to the correct sales reps or technical teams.
- Follow-up Protocol: Implement rigorous follow-up workflows for pending quotations, design approvals, or initial callbacks.
- Quality Control: Periodically review team communications to ensure adherence to company standards, professional etiquette, and pitch accuracy
Pay: ₹25,000.00 - ₹35,000.00 per month
Perks
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Service Representative (Bhiwandi)
🏢 O3Hire
📍 Bhiwandi