Customer Service Executive – UPSTOX IB Customer Support Process

Job Title: Customer Service Executive

Process: UPSTOX IB Customer Support

Job Type: Full-Time

Experience: Freshers Can Apply

Qualification: HSC (12th Pass) or Above

Maximum Age: 32 Years

Shift: Day Shift (Rotational Timings)

Week Off: Rotational

Monthly Take-Home Salary: ₹17,500

Job Overview

We are inviting applications for the position of Customer Service Executive for the UPSTOX IB customer support process. This opportunity is suitable for freshers and candidates looking to build their careers in the customer service industry.

The selected candidates will assist customers with their queries, provide relevant information, and ensure professional communication while following the established process guidelines.

Key Responsibilities

- Handle customer queries and provide appropriate assistance.
- Communicate with customers professionally and courteously.
- Understand customer concerns and provide accurate information.
- Resolve routine queries and escalate complex issues when necessary.
- Follow company procedures and maintain service quality.




- Maintain a customer-focused approach while handling daily responsibilities.

Eligibility Criteria
- HSC (12th Pass) or equivalent qualification.
- Freshers are welcome to apply.
- Valuable verbal communication skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Maximum eligible age: 32 years.

Salary Details
- Monthly take-home salary: ₹17,500.
- Full-time employment opportunity.
- Work schedule with rotational weekly offs.

Shift Timings Candidates may be assigned any of the following day shifts:
- 8:00 AM – 5:00 PM
- 9:00 AM – 6:00 PM
- 10:00 AM – 7:00 PM

Shift timings and weekly offs will be rotational, depending on business requirements. Working hours and breaks will follow the applicable company schedule.

How to Apply

Interested candidates who meet the eligibility criteria can apply for this position or contact the recruitment team for further details.

Contact Details

- Email: [email protected]
- Phone: (phone hidden)

Pay: ₹16,000.00 - ₹17,500.00 per month

Work Location: In person

📌 Customer Service Executive – UPSTOX IB Customer Support Process (Thane)
🏢 Medhansh Business Services
📍 Thane