? HIRING ALERT | Customer Onboarding Engineer – Channel Integrations

? Location: Bengaluru

? Experience: 2–5 Years

? Compensation: Attractive & Negotiable

We are looking for a technically strong Customer Onboarding Engineer with hands-on experience in API integrations, SaaS implementation and client-facing technical onboarding.

The ideal candidate will help D2C brands and marketplace sellers connect their e-commerce channels to a SaaS platform, ensuring seamless integration, accurate data synchronization and a smooth onboarding experience.

? Key Responsibilities

- Lead end-to-end customer onboarding and implementation, from kickoff to go-live.
- Integrate Amazon, Flipkart, Shopify, Google Analytics and Google Ads with SaaS platforms.
- Troubleshoot API and integration issues using logs, payloads and error responses.
- Perform data mapping, synchronization, quality checks and end-to-end data validation.
- Manage API authentication, access permissions, webhooks and authorization flows.
- Conduct client calls, explain technical concepts clearly and coordinate issue resolution.
- Ensure timely follow-ups, customer satisfaction and successful implementation.

? Mandatory Technical Skills ✅ REST APIs, JSON, Webhooks and HTTP methods

✅ API testing using Postman or similar tools

✅ API authentication, OAuth 2.0 and data mapping

✅ Basic SQL / database knowledge





✅ API troubleshooting and data synchronization

✅ Hands-on experience with Amazon SP-API / Amazon Ads API, Shopify Admin API, Google Analytics 4 (GA4) Data API or Google Ads API

✅ Experience independently managing client-facing onboarding calls from kickoff to go-live

? Preferred Experience

- E-commerce, marketplace, Quick Commerce, SaaS or retail-tech.
- Platforms such as Amazon, Flipkart, Shopify, Myntra, Meesho, Blinkit and Zepto.
- OMS, WMS, ERP or marketplace management platforms.
- E-commerce analytics or data SaaS products.
- Experience with Flipkart Seller APIs, Meta Marketing API and Quick Commerce integrations.

? Candidate Profile

- Bachelor's degree in Computer Science, IT, Engineering or a related field.
- Robust communication, analytical and problem-solving skills.
- Customer-first mindset with excellent ownership and stakeholder management.
- Ability to handle multiple implementations and resolve technical issues calmly.

? Interested candidates can share their updated CV at: [email protected]

Please share this opportunity with relevant candidates in your network!

#Hiring #CustomerOnboardingEngineer #APIIntegration #TechnicalImplementation #SaaSJobs #EcommerceJobs #IntegrationEngineering #BengaluruJobs #TechHiring

📌 Customer Onboarding Engineer (Bengaluru)
🏢 Aptita
📍 Bengaluru