We are seeking a dedicated and customer-focused Customer Care Executive to join our team in Kochi.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries, complaints, and service requests.
- Provide accurate information about company products and services.
- Maintain proper records of customer interactions and transactions.
- Ensure high levels of customer satisfaction through timely support.
- Coordinate with internal teams to resolve customer issues when required.
Required Qualifications
- Education: Graduate in any discipline.
- Solid communication and interpersonal skills.
- Basic computer knowledge and ability to handle customer management systems.
Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month