CRM & Inside Sales Executive (Sector 62)

CRM & Inside Sales Executive (Sector 62)

26 Oct
|
KEVOR INDIA
|
Sector 62

26 Oct

KEVOR INDIA

Sector 62

Company: KEVOR INDIA

Location: Sector 63, Noida — Work from office

Job Type: Full time

Salary: ₹10,000–₹28,000 per month, based on experience

Experience: 2–4 years preferred

About KEVOR

KEVOR INDIA provides servo voltage stabilizers and power solutions for industrial and commercial customers across India.

We are looking for a confident, organised professional who can independently generate sales opportunities through cold calling, handle incoming enquiries and coordinate customer orders through dispatch and delivery.

Key Responsibilities

Prospecting & Outbound Sales

- Research and identify potential industrial customers, dealers, distributors, electricians and equipment suppliers.
- Build and maintain prospect lists with company names, contact persons, phone numbers and email addresses.
- Make cold calls and outbound calls to introduce KEVOR products and identify customer requirements.
- Reach purchasing decision-makers and convert prospects into qualified sales leads.
- Follow up through calls, WhatsApp and email to move leads towards quotations and confirmed orders.
- Maintain records of calls, responses, requirements and next follow-up dates.
- Work towards agreed prospecting, qualified lead and sales conversion targets.

Inbound Enquiries & Customer Management

- Handle inbound calls, WhatsApp messages and email enquiries professionally.
- Understand customer requirements, purchase timelines and delivery locations.
- Coordinate with the technical team for product selection, technical queries and site inspections.
- Prepare and share quotations using approved prices and terms.
- Follow up on quotations,



address customer queries and support order closure.

Order Processing & Dispatch Coordination

- Collect purchase orders, billing details, GST information and shipping details.
- Follow up for payments and verify payment confirmation with the concerned team.
- Coordinate with manufacturing partners for order readiness.
- Coordinate dispatch with logistics partners and share documents and tracking details.
- Keep customers informed about order progress and delivery status.
- Confirm delivery and coordinate installation support where applicable.

After-Sales & CRM Reporting

- Register customer queries and complaints and coordinate their resolution.
- Maintain complete customer, lead, quotation and order records.
- Submit daily updates on calls, qualified leads, follow-ups, conversions, payments and pending dispatches.
- Build customer relationships to generate repeat orders and referrals.

Candidate Requirements

- Experience in inside sales, B2B cold calling, CRM or sales coordination.
- Experience with electrical products, industrial equipment, UPS, inverters or machinery is preferred.
- Confident communication in Hindi and working proficiency in English.
- Comfortable researching prospects, making cold calls and working towards sales targets.
- Good knowledge of Excel/Google Sheets, email and WhatsApp Business.
- Strong follow-up, negotiation and organisational skills.
- Ability to manage enquiries and orders independently.
- Willingness to learn technical products.
- Able to commute daily to our coworking office in Noida Sector 63.

Pay: ₹11,000.00 - ₹33,000.00 per month

Work Location: In person

📌 CRM & Inside Sales Executive (Sector 62)
🏢 KEVOR INDIA
📍 Sector 62

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