We are looking for a detail-oriented CRM Executive to manage customer leads, maintain CRM data, monitor sales follow-ups, and coordinate with the sales team to ensure smooth lead management and timely reporting.

Key Responsibilities

- Manage leads received through Meta Ads, website enquiries, and other sources.

- Maintain and update customer information, lead status, call records, and follow-up dates in Zoho CRM.

- Track daily follow-ups and ensure no lead is missed.

- Coordinate with sales executives regarding pending leads, quotations, and customer responses.

- Monitor the sales pipeline from enquiry to order closure.

- Prepare daily, weekly, and monthly sales and CRM reports.

- Maintain salesperson-wise performance reports and follow-up dashboards.

- Ensure accurate data entry and proper use of CRM processes.





- Coordinate with design and estimation teams to track pending requirements and quotations.

- Identify inactive leads and support lead reactivation.

Requirements

- Graduate in any discipline.

- 1–3 years of experience in CRM, sales coordination, or lead management.

- Knowledge of Zoho CRM or similar CRM software.

- Good knowledge of MS Excel and reporting.

- Strong communication, coordination, and follow-up skills.

- Ability to manage multiple leads and maintain accurate records.

Preferred Skills

- Experience handling Meta Ads leads.

- Knowledge of sales pipeline management and CRM dashboards.

- Strong organizational skills and a proactive approach.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 CRM Executive (Sultanpur)
🏢 National Coaters
📍 Sultanpur