Company Name: Aadhargroup Security Solution Pvt. Ltd.

Job Type: Full-Time

Department: Client Relationship Management / Business Development

Industry: Security Services and Manpower Solutions

Experience: 1–3 Years (preferred)

Job Summary

Aadhargroup Security Solution Pvt. Ltd. is looking for a proactive, skilled, and client-focused Client Relationship Manager (CRM) to manage existing client relationships, ensure service satisfaction, and support business growth. The candidate will act as a key link between clients and internal teams to ensure smooth service delivery, timely issue resolution, and long-term client retention.

Key Responsibilities

- Build and maintain strong, long-term relationships with corporate, industrial, commercial, and residential clients.
- Serve as the primary point of contact for assigned clients and address their queries, concerns, and service requirements.
- Coordinate with operations teams to ensure the smooth deployment and management of security guards and manpower as per client requirements.
- Conduct regular client visits, meetings, and follow-ups to monitor service quality and customer satisfaction.
- Handle client complaints and coordinate with the concerned departments for timely resolution.
- Identify new business opportunities and generate leads for security services and manpower solutions.
- Support client onboarding, contract renewals, service agreements, and business proposals.
- Maintain client databases, communication records, follow-up schedules, and reports.




- Monitor client feedback and suggest improvements in service delivery.
- Coordinate with the operations, HR, and management teams to ensure client commitments are fulfilled.
- Work towards client retention, business expansion, and achievement of assigned targets.

Required Skills and Qualifications
- Graduate in any discipline; a degree in Business Administration, Marketing, or Management is preferred.
- 1–3 years of experience in client relationship management, customer service, sales, or business development.
- Experience in the security services, facility management, or manpower industry will be an added advantage.
- Excellent communication, negotiation, presentation, and interpersonal skills.
- Strong client-handling, problem-solving, and follow-up abilities.
- Basic knowledge of MS Office, Excel, email communication, and CRM tools.
- Ability to manage multiple clients and coordinate effectively with internal teams.
- Willingness to travel for client meetings and site visits, as required.

Preferred Candidate Profile We are looking for a confident, responsible, and result-oriented professional who can maintain excellent client relationships, ensure service quality, identify business opportunities, and contribute to the company's long-term growth.

Salary: As per experience and company standards.

Work Location: As per company requirement.

Interested candidates: Apply through Indeed with an updated resume.

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Client Relationship Manager (CRM) (Gwalior)
🏢 Ua Biotech
📍 Gwalior