Sarna Stonex is looking for an experienced, confident and professionally presented MBA graduate to manage key customer relationships and develop strong engagement with architects, interior designers, developers, builders and institutional clients.

The role requires strong communication skills, fluent spoken English, commercial maturity and the ability to represent Sarna Stonex professionally in client and business interactions.

Key Responsibilities

- Build and maintain strong relationships with architects, interior designers, developers, builders and institutional clients.
- Handle walk-in, phone, WhatsApp and digital enquiries professionally.
- Understand client requirements, project needs, timelines and commercial expectations.
- Conduct regular follow-ups with qualified leads and ensure timely movement towards closure.
- Coordinate quotations, samples, product information, showroom visits and client meetings.




- Undertake frequent visits to architects, interior designers, developers, builders and institutional clients for relationship-building, requirement discussions, project follow-ups and business development.
- Maintain accurate and updated CRM records including lead stage, next action, chance status and outcome.
- Identify upcoming projects and potential business opportunities in Lucknow and nearby markets.
- Coordinate with sales, marketing, inventory and management teams to ensure a smooth client experience.
- Track repeat business, referrals, lost opportunities and key reasons for non-conversion.
- Maintain periodic CRM and relationship-management MIS for management review.

Pay: From ₹40,000.00 per month

Work Location: In person

📌 Client and Architect Relationship Manager (Lucknow)
🏢 Sarna Stonex Private
📍 Lucknow