Job Title: - IPR Client Management & Operations (Executive/Sr Executive)

Location: Delhi NCR

Experience: 2-5 Years in Coordination /Client Management /Operations

Qualification: Minimum Graduate

Industry: Waste Management / Recycling / Scrap

Role Summary

We are looking for an aggressive, prompt, and well-organized Sales Coordinator with strong experience in client coordination, scrap pickup management, and data handling. The candidate should have a hunter mindset along with strong coordination skills - capable of not only managing existing clients but also actively contributing to new client acquisition and revenue growth.

Key Responsibilities

1.Client & Scrap Pickup Coordination:

- Coordinate with brands/clients for scrap pickup schedules.
- Check availability of E-waste scrap at client locations and ensure pickups are done as per SOP.
- Meet Monthly pickup targets and ensure timely execution.
- Resolve client queries/complaints related to pickup, weight, and documentation on priority.

2.Internal Coordination:
- Coordinate internally with the logistics team for vehicle arrangement and timely pickup of scrap.
- Coordinate with Plant team for material reconciliation, weighing, and inventory updates.
- Payment Follow-up with Accounts team and client for timely payment and reconciliation.





3.Data & Compliance Management:
- Manage and maintain accurate data - pickup tracker, weight reconciliation, reports & MIS.
- Handle compliance documents management as per client SOP - Invoice, E-way Bill, POD, COR, Photos/Videos and other required documents.
- Prepare Daily Pickup Report, Pending Pickup Report, and Monthly achievement Report for management.
- Ensure 100% adherence to client SOPs for pickup, documentation, and compliance.

4.Business Development Support:
- Support in lead generation from bulk scrap generators.
- Maintain solid relationships with existing clients to ensure repeat business.

Skills & Requirements: Good in client coordination and internal stakeholder management.
- Problem-Solving & Pressure Handling - for last-minute pickup cancellations / vehicle issues
- Ability to work under pressure and handle multiple clients simultaneously
- Knowledge of Excel /Google Sheets - for data management
- Aggressive, target-oriented, and prompt in follow-ups.
- Strong in Data Management, MS Excel, and MIS reporting.
- Good communication skills (Verbal & Written).
- Experience in E-waste Management/logistic industry will be preferred.

📌 Client Management Specialist (New Delhi)
🏢 Greenscape Eco Management
📍 New Delhi