26 Oct
|
Vernon Healthcare
|
Hyderabad
26 Oct
Vernon Healthcare
Hyderabad
We are hiring an experienced and result-oriented Center Head to independently manage clinic business performance, revenue growth, patient counselling, team productivity, and overall centre operations.
The ideal candidate should have solid leadership skills, a proven background in healthcare or aesthetic sales, and the ability to achieve monthly business targets while delivering an excellent patient experience.
Key Responsibilities
1. Centre Business & Revenue Management
- Take complete ownership of monthly centre revenue and business targets.
- Drive consultation conversions, treatment package sales, and revenue growth.
- Monitor daily collections, sales performance, appointment conversions, and patient retention.
- Identify opportunities to increase repeat business and treatment utilization.
- Develop and implement action plans to achieve centre growth targets.
2. Patient Counselling & Sales
- Personally handle premium and high-value patient counselling.
- Lead counsellors in achieving treatment conversion targets.
- Oversee patient follow-ups, package closures, and pending treatment enquiries.
- Ensure professional, transparent, and ethical patient counselling.
3. Team Leadership
- Manage counsellors, telecallers, front desk executives, and clinic support staff.
- Assign responsibilities, set KPIs, and conduct performance reviews.
- Train and motivate teams to improve conversion rates and productivity.
- Maintain team discipline, coordination, and accountability.
4. Centre Operations & Patient Experience
- Independently manage daily centre operations and service delivery.
- Coordinate with doctors, nurses, technicians, and other departments.
- Ensure efficient appointment scheduling and optimal resource utilization.
- Handle patient complaints, escalations, and service-related issues.
- Monitor inventory, operational expenses, attendance, and SOP compliance.
- Ensure high standards of patient satisfaction and clinic hygiene.
Candidate Requirements
- 410 years of experience in dermatology, aesthetic clinics, hair restoration, cosmetic surgery, wellness, or premium healthcare.
- Previous experience as Center Head, Clinic Manager, Business Manager, Sales Manager, or Operations Manager.
- Demonstrated track record of achieving monthly sales and revenue targets.
- Strong patient counselling, negotiation, and team management skills.
- Ability to independently manage centre performance and operations.
- Excellent communication and leadership abilities.
What We Offer
- Competitive fixed salary and performance-linked incentives.
- Opportunity to lead an established premium skin and hair clinic.
- Career growth into multi-centre or regional management roles.
- Professional and growth-oriented work environment.
📌 Center Manager (Hyderabad)
🏢 Vernon Healthcare
📍 Hyderabad