- Handle inbound and outbound calls related to hospital services, appointments, and patient queries.
- Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities.
- Assist patients in scheduling, rescheduling, or canceling appointments.
- Record and update patient details in the hospital system.
- Coordinate with various departments for quick resolution of patient concerns.
- Maintain call logs, reports, and service quality standards.
- Ensure a polite, empathetic, and professional approach while interacting with patients.
Interested candidates can share their resumes with us at: Email:
[email protected]
Contact: (phone hidden)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Call Centre Operator (Navi Mumbai)
🏢 MPCT Hospital, Sanpada
📍 Navi Mumbai