Job highlights

- Prior Experience: 0-5 Years. No

) At Gozo Technologies Pvt. Ltd., we are looking for a Call Center Representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behaviour.

Prior Experience: 0-5 Years No. Of Openings: 5

Responsibilities

- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise




- Build sustainable relationships and engage customers by taking the extra mile
- Meet personal/team qualitative and quantitative targets

Requirements

- Solid phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Call Centre Executives (Kolkata)
🏢 Gozo
📍 Kolkata