"MANDATE: 1-

Experience: 10+ years in Retail banking- CASA with Team Handling

2- Qualification: Graduation mandatory

1. Should not Exceed above 45 Years of age

" This role involves managing the financial and non-financial responsibilities of a branch, ensuring compliance, and leading a team to achieve business targets. Financial Responsibilities ● Devise an action plan for the branch to meet liability business targets, including CASA book size, yield, fee-based income, and business quality. ● Effectively manage the sales and service environment of the branch. ● Actively identify and establish business relationships with retail customers. ● Strategize sales direction for cross-selling and sales planning, monitor and improve sales productivity. ● Organize various sales campaigns and promotions. ● Achieve business targets on book size, yield, fee-based income, and customer quality. ● Lead the branch team to achieve profit targets. ● Support an environment that promotes a welcoming, significant, and engaging customer experience. Non-Financial Responsibilities ● Coordinate with BOSM and team leaders for business development. ● Adopt a customer-centric approach and deepen customer relationships. ● Supervise daily branch functions, including vault, drawer, and ATM balancing. ● Oversee teller and customer service duties, assist with customer transactions. ● Provide guidance and support for new product launches. ● Ensure business turnaround time superior to competition, in line with bank standards. ● Monitor and control the cost of acquisition of local sales channels/FOS and branch expenditures. ● Manage branch administration and ensure ethical practices in acquisition and servicing. ● Monitor branch performance weekly in terms of business targets achieved.



● Responsible for productive operations, customer service, and marketing for all retail banking products. ● Develop alternative channels for CASA business sourcing. ● Proactively seek solutions that benefit the customer and the bank. People Management ● Plan manpower for branch staff and conduct performance appraisals. ● Improve staff efficiency and productivity, including turnaround time. ● Ensure the team is committed and customer-focused. ● Achieve high employee satisfaction and retain good performers while managing attrition through motivation and job satisfaction. ● Identify and execute actions related to business growth. ● Train branch staff periodically on new products, features, and competition. ● Assist in devising and implementing a customer acquisition and retention program. Compliance & Risk Responsibilities ● Adhere to regulatory compliance, bank policies, procedures, and code of conduct. ● Ensure no third-party disclosure of bank information in any form. ● Address critical issues and potential conflicts candidly and timely. Qualification ● Graduate, preferably Post Graduate/MBA. Relevant Experience ● 10+ years of banking experience. Functional Competencies ● Experience in heading a branch with responsibility, overseeing daily operations, and ensuring service quality standards are maintained. ● Knowledge of branch banking compliance and processes. Behavioral Competencies ● Selling and negotiation skills. ● Clear communication and motivation skills. ● Enhances customer experience. ● Team management with leadership skills. Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Work Location: In person

📌 Branch Manager -AU SMALL FINANCE BANK (Jalore)
🏢 ABC CONSULTANTS
📍 Jalore