We are seeking a motivated and enthusiastic BPO Executive to join our dynamic team in Andhra Pradesh. This role is ideal for B Com graduates or freshers looking to kickstart their careers in the business process outsourcing (BPO) industry. As a BPO Executive, you will be responsible for handling customer inquiries, providing support, and ensuring a high level of customer satisfaction.

Key Responsibilities

- Engage with customers through voice communication to address their queries and provide solutions.

- Maintain a positive and professional demeanor while interacting with clients.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service delivery and customer experience.
- Participate in training sessions to enhance product knowledge and communication skills.

Required Skills





- A Bachelors degree in Commerce (B Com) or equivalent.
- Strong verbal communication skills in English and local languages.
- Ability to work in a rapid-paced environment and handle multiple tasks.
- Basic computer skills and familiarity with MS Office.
- A customer-centric approach with a willingness to learn and grow. This is an excellent opportunity for fresh graduates to gain valuable experience in the BPO sector and develop their professional skills. If you are a recent graduate with a passion for customer service and are looking for a challenging yet rewarding role, we encourage you to apply. Join us and be a part of our success story!

This job is provided by Shine.com

📌 BPO Executive (Hyderabad)
🏢 Lyros Technologies-CMMI Level 3
📍 Hyderabad