26 Oct
|
Outpace Consulting
|
Gurugram
26 Oct
Outpace Consulting
Gurugram
Job Title: Blended Customer Support Executive
Company: Outpace Consulting
Location: Gurgaon, Haryana
Experience: Fresher
Qualification: Graduate
Salary: Up to ₹25,000 per month (In-Hand)
Process: Voice + Chat Support
Shift: Rotational Shifts
Transportation: Both-Side Cab / Transport Allowance
We are hiring enthusiastic and customer-focused candidates for the position of Blended Customer Support Executive in Gurgaon. This role involves handling customer queries through both voice calls and chat, ensuring timely resolutions and a positive customer experience.
Key Responsibilities
- Handle customer inquiries through voice calls and chat support.
- Understand customer concerns and provide accurate, timely solutions.
- Maintain proper records of customer interactions.
- Follow quality standards, company policies, and compliance guidelines.
- Maintain customer satisfaction (CSAT) and service quality.
Eligibility Criteria
- Graduate candidates can apply.
- Freshers are welcome to apply.
- Excellent English communication skills are required.
- Good listening, problem-solving, and customer-handling skills.
- Willingness to work in rotational shifts.
Benefits
- Salary up to ₹25,000 per month in-hand.
- Both-side cab facility or transport allowance.
- Prospect to begin a career in customer service.
- Professional work environment and learning opportunities.
Interested candidates can apply now! Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 blended support (Gurugram)
🏢 Outpace Consulting
📍 Gurugram