Leading ED-Tech Company Looking For

Officer Programme & Channel Support, backend support

Location: T Nagar Chennai

Experience: 3–5 Years

Education: Any Undergraduate Degree (Postgraduate preferred)

Gender: Female

Age: 25–30 Years

Languages: English and Tamil mandatory; Hindi preferred

Job Summary

We are looking for a detail-oriented and organised Officer – Programme & Channel Support to manage programme-related operations, franchisee documentation, student certificate processing, MIS reporting, and training coordination for the Globalart programme. The candidate will provide backend and administrative support to ensure smooth and efficient programme operations.

Key Responsibilities

- Process franchisee kits and agreements accurately and on time.
- Handle student certificate processing and update student scores in the relevant records.
- Prepare, maintain, and update MIS reports using MS Excel.
- Extract, analyse, and validate data to ensure accuracy in reporting.
- Coordinate training programmes and maintain training-related records.
- Provide backend and administrative support for day-to-day programme operations.
- Maintain proper documentation, databases, and records related to students and franchisees.
- Coordinate with internal teams and franchisees to ensure timely completion of programme activities.
- Track pending tasks and follow up to ensure deadlines are met.
- Ensure accuracy, confidentiality,



and timely completion of all assigned responsibilities.

Required Skills & Competencies

- Proficiency in MS Excel, including data extraction, analysis, and reporting.
- Experience in preparing and maintaining MIS reports.
- Strong coordination and organisational skills.
- Excellent documentation and record-keeping abilities.
- Good written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to multitask, prioritise work, and meet deadlines.
- Ability to coordinate effectively with internal teams and external stakeholders.

Eligibility Criteria

- 3–5 years of relevant experience in programme coordination, operations, MIS, or backend support.
- Any undergraduate degree is mandatory; postgraduate qualification is preferred.
- Robust working knowledge of MS Excel and MIS reporting.
- Fluency in English and Tamil is mandatory; knowledge of Hindi is an added advantage.
- Female candidates aged 25–30 years are preferred, as per the stated hiring criteria.

Ideal Candidate Profile The ideal candidate should have hands-on experience in backend operations, MIS reporting, documentation, and coordination. Candidates from education, EdTech, training, programme administration, or franchise support backgrounds will be preferred. Interested candidates with relevant experience and strong Excel skills are encouraged to apply.

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