Key Responsibilities:

Requirements Gathering & Documentation

- Gather, analyse, and document business requirements from relevant stakeholders using interviews, workshops, and document reviews.
- Translate business needs into functional and technical specifications (BRDs, user stories, use cases).
- Review and validate documentation with stakeholders to confirm accuracy and alignment before proceeding.

Business Process Analysis & Improvement

- Evaluate existing business processes and workflows to identify inefficiencies, root causes, and opportunities for improvement.
- Create process maps, workflows, user stories, and use cases to document current and future states.
- Propose practical, measurable improvements and work with stakeholders to implement streamlined solutions.

Stakeholder Collaboration & Management

- Act as the primary liaison between business and technical teams to ensure continuous alignment throughout the project lifecycle.
- Handle conflicting requirements by facilitating discussions, prioritising based on business value and impact, and building consensus.
- Collaborate with product managers, developers, QA engineers, and data teams to deliver effective solutions.

Data Analysis & Decision Support

- Perform data analysis using tools such as Excel, SQL, Power BI, and Tableau to identify trends, insights, and performance metrics.
- Validate data accuracy and translate findings into explicit, actionable recommendations for leadership.
- Prepare reports, dashboards,



and presentations to support strategic decision-making.

Testing, Validation & Implementation Support

- Support testing and validation activities for new systems, features, or process enhancements.
- Assist in user acceptance testing (UAT), review test cases, and ensure delivered solutions meet business acceptance criteria.
- Support deployment and post-implementation review activities.

Agile / Scrum Collaboration

- Collaborate with Product Owners and development teams to define and prioritise user stories and acceptance criteria.
- Support backlog refinement, sprint planning, and sprint reviews.
- Ensure requirements are clearly understood and maintained throughout each sprint cycle.

Experience: 1–2 years

Key Performance Indicators (KPIs)

- Accuracy, completeness, and stakeholder sign-off rate of business requirements documentation.
- Defect rate traceable to requirements gaps or miscommunication during UAT and production.
- Timeliness of requirements delivery and process improvement recommendations.
- Quality and actionability of data analysis reports and dashboards.
- Stakeholder satisfaction ratings on collaboration, communication, and clarity.
- On-time completion of BA deliverables per sprint and project milestones.
- Backlog health — clarity and readiness of user stories prior to sprint planning.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Associate Business Analyst (Kochi)
🏢 Envertiz Consultancy Private
📍 Kochi