Role & responsibilities

We are looking for candidates who have strong understanding, knowledge and experience in handling Ops Management in a Dark Store and are a proficient team player with good people management skills and expertise in inventory management.

Preferred candidate profile

- Manage day-to-day operations of physical store location
- Oversee and supervise Associate's and other store staff to ensure adherence to company policies
- Assist with procurement of necessary items, including restocking needs
- Provide regular assistance to customers and provide troubleshooting expertise as needed,
- Answer phone calls and respond to store-related emails and other communications,
- Ensure physical location is properly maintained, including hiring and managing custodial staff,
- Take ownership of store sales goals and provide expertise to help meet sales goals
- Collaborate with management to create and implement sales projects,
- Up-keeping the Store, implementation & adhering of statement of purpose.
- .Overseeing,



monitoring and conducting 100% accurate in store operations such as billing,

stock inwards, stock placement on the racks, picking items from the racks, packing items and making it ready for the delivery executives, managing wastage, dumping, etc.
- . Safety & security of stock, infrastructure, properties and store premises.
- . Responsible for ensuring there is no theft or fraud related to orders, stock, etc.
- Should be handling a team size of around 8-12 store employees along with restoring and shifts including security and maintenance staff.
- Responsible for staff retention, training and hygiene.
- Responsible for overall performance metrics of the store like number of orders delivered,

Arrival to pick up time, stock availability, etc,
- Should be well versed with retail store operations management.
- Positive Communication Skills- written and verbal, Technical skills required like using necessary software for in-warding, billing, pulling reports, etc.

📌 Assistant Store Manager (Gorakhpur)
🏢 Swiggy
📍 Gorakhpur