Key Responsibilities

- Plan and allocate daily service calls, AMC visits, installations and commissioning work.

- Supervise service engineers and provide technical guidance for troubleshooting and fault resolution.

- Monitor pending complaints and ensure timely service completion and customer acknowledgement.

- Handle escalated technical issues involving load cells, indicators, junction boxes, wiring and related systems.

- Coordinate with customers for site readiness, service schedules and breakdown support.

- Track AMC commitments, preventive maintenance schedules and pending service requirements.

- Review service reports, attendance, travel expenses and supporting bills for accuracy.

- Coordinate spare parts requirements, replacements and material returns with internal teams.

- Support service billing by ensuring timely submission of completed service documents.

- Maintain accountability for company tools, vehicles, spares and other assigned assets.





- Ensure compliance with site safety requirements and company procedures.

- Submit daily work plans, completion updates and pending issue reports to the Service Manager.

Qualifications & Experience

- Diploma / B.Tech in Electrical, Electronics, Instrumentation or a related discipline.

- Preferably 5 years or more of relevant experience in weighbridge servicing or industrial weighing systems.

- Experience in supervising field engineers and coordinating service operations.

- Strong technical troubleshooting, team handling and customer communication skills.

- Basic computer proficiency for reporting, email and Excel.

- Willingness to be based at Joda and travel to customer sites as required.

- A valid two-wheeler driving licence is preferred.

Pay: ₹30,000.00 - ₹40,000.00 per month

Perks

- Health insurance

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Assistant Service Manager (Banspani)
🏢 DSSYSTEMS
📍 Banspani