Title

Assistant Manager

Location

Thane

Job Profile

- To look after the day-to-day operations of the Dayoperation Departments of hospital and carry out tasks assigned by the G.M.
- To operationalize new areas/floors of the hospital along with G.M.
- Assist the G.M. in all her activities.
- To direct, supervise and coordinate functions and activities of one or more hospital departments.
- To consult with and advise departmental needs on problems, relation to operations of the hospitals.
- To resolve problems with department heads concerning such items as staffing, utilization of hospital facilities, equipment and supplies.
- To meet with staff members to interpret changes in operational procedures.
- To educate the staff about the policies.
- To submit at intervals, reports on the quality of system and customer care and working of the departments.
- To Schedule duties of staff in such as way to have productive working.
- To help in scheduling of OPD slots and any other medical or paramedical services in association with GM – Operations.
- To sign all leave applications pass through her for sanction by the G.M.
- To do performance reviews of staffs in consultation with the G.M.
- To ensure that the store supplies are under the strict system of material management.
- To ensure proper documentation of the working of the material system.




- To assist in identifying the utilization pattern of the materials and adapt economizing measures.
- To ensure adequate coverage of staffing and any emergency problems.
- To ensure proper recovery of payments.
- To ensure proper inter-departmental co-ordination of all departments in the Hospital.
- To handle customer grievances.

Monitor

Customer feedback.

- Organize communication meetings within the Department to get proper feedback from the staff about any problems faced by them which hampers

Skills Verbal Ability

- To give accurate and tactful explanations to visitors and patients and to exercise high degree of tact and poise and occasionally overcoming language barriers.
- To understand and apply knowledge of medical terminology.

Numerical Ability

- Problem solving and decision-making.
- To think independently and exercise ones own judgment in determining actions during emergencies and challenging situations

Interpersonal skills& Other skills, which includes

- Open mindedness
- Assertiveness
- Presence of mind
- Proper time management

- Initiative
- Patience Prompt/Alertness

Reporting General Manager – Operations

Qualification

Post Graduate In Hospital Administration

Experience

Nil to 1 year and above

📌 Assistant Manager-OPD (Thane)
🏢 Jupiter Hospital
📍 Thane