We are hiring !!

Outstanding opportunity for freshers..

Kotak life insurance

Designation : Assistant Manger

Education : Graduated

Skills Required : Good communication

Roles and Responsibility

Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc

Identify customer needs and service accordingly

Update internal database with information about technical issues and useful discussions with customers

Co-ordination with other internal teams/departments to provide customer resolution to query or request

Inform customers about new features and functionalities and Promote digital channels of service

Timely Follow up with customers to ensure their queries and technical issues are resolved

Maintain customer centricity at the core of all transactions

Support a positive work place environment adhering to organizational policies

Role: Customer Success - Other, Industry Type: Insurance, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service Customer CareCustomer HandlingCustomer Support

📌 Assistant Manager | Fresher Graduated (Mumbai Suburban)
🏢 Kotak Life Insurance
📍 Mumbai Suburban