Assistant Manager- Administration & Facilities

About the job

Role Summary

Raise is built on this core philosophy, we will bring exceptionally great products, awesome user experience and best-in-class customer service to our users.

We started with our first consumer product, Dhan, an investment and trading platform launched in November 2021. Today, Dhan ranks #8 amongst stock brokers in India and continues to be one of the fastest-growing platforms in the investment and trading ecosystem.

In September 2026, Dhan was also recognised as Fintech Startup of the Year at the Global Fintech Festival, reflecting the innovation, product excellence and customer focus that continue to shape the platform. Backed by a passionate team of builders, believers, designers and problem-solvers, we are building a trusted ecosystem of financial products that empowers millions of users to make smarter financial decisions.

We are looking for a proactive and detail-oriented Assistant Manager - Administration & Facilities to manage the smooth day-to-day functioning of our corporate office. The role will be responsible for overseeing office facilities, housekeeping, maintenance and vendor coordination while ensuring a clean, safe, organised and well-maintained workplace.

The role requires solid ownership, coordination and problem-solving skills, along with the ability to proactively identify and resolve facility-related issues and ensure a high standard of workplace experience for employees.

Key Responsibilities

- Supervise housekeeping and facility staff across office floors and ensure smooth day-to-day operations.
- Ensure cleanliness, hygiene and proper maintenance of office areas, common spaces and workplace facilities.
- Conduct regular rounds of office floors to monitor upkeep, cleanliness, maintenance and overall service quality.
- Coordinate with vendors for maintenance, repairs and other facility-related support services.
- Monitor vendor performance and ensure services are delivered as per the required standards.
- Handle employee facility-related concerns and ensure timely resolution of issues.
- Coordinate with relevant internal teams and external service providers for smooth office operations.
- Identify facility-related issues proactively and ensure appropriate follow-up until closure.
- Ensure workplace safety, hygiene and compliance standards are maintained across the office.
- Support the smooth functioning of day-to-day office administration and facility operations.
- Maintain a high standard of workplace readiness and ensure the office remains clean, organised and functional at all times.

Requirements

- Graduate in any discipline.



Candidates with a background in Administration, Hospitality or Facility Management will be preferred.
- 5 - 10 years of experience in Administration, Facilities Management or Housekeeping Operations.
- Prior experience managing facilities and office administration in a corporate environment.
- Experience handling commercial office operations, preferably across multiple floors.
- Hands-on experience supervising housekeeping and facility staff.
- Strong experience in vendor coordination and managing maintenance and support services.
- Ability to conduct regular facility inspections and proactively identify operational issues.
- Strong communication, coordination and problem-solving skills.
- Ability to manage multiple operational requirements and resolve issues in a timely manner.
- Strong ownership and attention to detail with a focus on maintaining a high standard of workplace experience.

We are a start-up organization focused on fast growth with quality products; hence, the ability to work in a fast-paced environment goes without saying! Our People & Culture

People and culture are the most important aspects of our business.

We Are Looking For Team Members Just Like Us, In Simple Words - Good People To Work With And Demonstrate Following Personality Traits

- Be super obsessed about ensuring customer satisfaction. (We are here because of our customers, and will be here only if we serve them.)

- We have a single opportunity to serve. (Our customers will give us one opportunity to serve - we cant let them down. Be it product, uptimes, customer service or any interaction we have to deliver a wow experience.)

- Respect your work, your team, your co-workers and our customers. (The only way to get respect is to give it first.)

- Speed is all that matters. Ship right and ship faster. (You either help the team move ahead fast, or you slow it down. We prefer the first.)

- Humility & politeness over arrogance & over-confidence. (If you are the smartest one in the room, bring up others to speed. We are here to serve our customers, not to prove a point.)

- Quality over quantity. (It is fine if you pick up a few things to do, but do them exceedingly well.)

- Make your hands dirty irrespective of who you are. (Our CEO responds to customers every day.



Our CTO codes every day. This is us.)

- Talent and Competency over Credentials.
- Entrepreneurial, ownership driven and disciplined. (We trust you to help us gain and retain the trust of our customers and our stakeholders.)

- Less words, more action. (Believe in something? Show it by doing things. Not just by talking about it.)

- Flat hierarchy with open culture & conversations. (You are among all of us, and we all are with you.)

- Passionate about the business you are a part of. (Do it because you are passionate about it, not because its your job.)

- Raise is an equal opportunity employer. (We celebrate diversity and inclusion.)

Why Join Raise? Weve been recognised as a Great Place to Work for three consecutive years, reflecting the culture weve built and the way we work together. At Raise, youll experience a flat hierarchy, open conversations, high ownership and a strong bias for action. We value people who bring passion, humility and curiosity to their work, and who care deeply about building great products and creating meaningful customer impact.

We believe in growth with ownership, speed with thoughtfulness and ambition with humility. We celebrate wins, learn from challenges and give people the ownership and responsibility to build and make an impact. If you enjoy building from the ground up, working with passionate people, and being part of a high-growth fintech ecosystem, Raise offers an environment where you can do meaningful work and grow with the business.

About Raise Financial Services

Raise Financial Services is building technology-led financial products and infrastructure for Indias financially aware and digitally savvy consumers. Our ecosystem spans multiple aspects of financial services, with Dhan as our flagship investment and trading platform. Alongside Dhan, we are building and scaling businesses across the financial ecosystem, including Millions, Upsurge, Filter Coffee, Stratzy, Pluto Insurance, Fuzz and several other emerging products and platforms.

Our ambition is to build a trusted ecosystem of financial products and experiences that make investing, trading, wealth creation and other financial services simpler, smarter and more accessible.

Our Philosophy Is Simple

- Build great products.
- Deliver awesome experiences.
- Provide exceptional customer service.

Location Goregaon West, Mumbai

Explore More

- Connect with us: www.raiseholding.co
- Learn more about our Investing & Trading Platform www.dhan.co
- Follow our Instagram page LifeatRaise for a glimpse into our people and latest culture happenings.

📌 Assistant Manager Admin and Facilities (Mumbai)
🏢 Moneylicious
📍 Mumbai