We are looking for a well-groomed and guest-oriented Front Office Executive with hands-on experience in OPERA PMS. The candidate will be responsible for handling front desk operations, guest check-in and check-out, room reservations, billing and guest queries while ensuring a smooth and pleasant guest experience.
Key Responsibilities
- Handle guest check-in and check-out efficiently using OPERA PMS.
- Manage room allocation, reservations, guest profiles and room status updates.
- Prepare guest bills, process payments and handle guest folios accurately.
- Attend to guest queries, requests and complaints professionally.
- Coordinate with housekeeping, food and beverage, and other hotel departments.
- Maintain accurate guest records and complete front desk documentation.
- Handle telephone calls, guest requests and reservation-related queries.
- Follow hotel procedures for cash handling, billing and shift handovers.
- Ensure high standards of guest service and professional conduct.
Preferred candidate profile
- Graduate or diploma holder in Hotel Management / Hospitality preferred.
- 24 years of experience in hotel front office operations.
- Hands-on working knowledge of OPERA PMS is mandatory.
- Practical experience in check-in, check-out, room allocation and billing.
- Good communication and interpersonal skills.
- Skilled grooming, a guest-focused attitude and attention to detail.
- Willingness to work rotational shifts, including weekends and holidays.
Preferred Candidate Background Candidates currently or previously working in business hotels, premium hotels or reputed hotel chains such as Hyatt, Taj, ITC, Radisson, Marriott and similar establishments will be preferred, subject to verification of OPERA PMS experience.
📌 Assistant Front Desk Manager (New Delhi)
🏢 Talent Corner HR Services
📍 New Delhi
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