Experience: Minimum 3 Years of relevant experience in Home Appliances Service Industry

Key Responsibilities:

- Manage overall service operations and service partners in the assigned territory.

- Monitor TAT (Turn Around Time), complaint closure, and ensure high customer satisfaction.

- Coordinate and manage installation and repair services for all home appliances (LED TV, Washing Machine, Refrigerator, AC, Air Cooler). Ensure spare-parts availability at service centers and maintain service quality standards.

- Develop, appoint and maintain a strong service partner / service franchisee network across the territory.

- Provide technical support and training to service partners and technicians.

- Handle customer escalations and ensure timely resolution.

Ideal Candidate Profile:

- Must have experience in Home Appliances Service Industry.

- A proactive service professional with strong technical knowledge of home appliances.

- Positive team-management and partner-management skills.

- Strong communication and problem-solving skills.

- Candidates available to join immediately will be preferred.

📌 Area Service Manager (Hubballi)
🏢 Teknodome
📍 Hubballi