Job highlights

- 1+ years experience in clinic front office, appointment scheduling, billing; fluent in Bengali and English; proficient with Excel and appointment software
- Manage appointment calendar and OPD queue, patient registration, billing, lab coordination, follow-ups, and front desk queries
- Monthly salary Rs 15,000 - 25,000 based on experience

Gynepedia Women Wellness Clinic is a new women's-health polyclinic in Lake Gardens, Kolkata, led by Dr Ushasi Mukherjee. We are looking for an Appointment & Clinic Operations Manager to run the front desk and day-to-day patient flow. ROLE & RESPONSIBILITIES
- Manage the doctor's appointment calendar and OPD queue; confirm, remind and reschedule patients by phone and WhatsApp
- Patient registration, billing and collections; daily cash / UPI tally
- Book scans and lab tests, coordinate sample pickup and reports with our partner lab
- Patient follow-ups and reminders (antenatal visits, test results, review appointments)




- Handle patient queries and complaints politely at the front desk
- Keep the reception and waiting area organised; coordinate with clinic assistants and housekeeping
- Share a simple daily report (appointments, footfall, collections, pending follow-ups)

PREFERRED CANDIDATE PROFILE
- 1+ years in front office / appointments / patient coordination / billing at a clinic, hospital or diagnostic centre
- Fluent in Bengali and English; Hindi is a plus
- Comfortable with computers, Excel, WhatsApp Business and billing / appointment software
- Polite, organised and calm with patients
- Lives in or near South Kolkata

WHAT WE OFFER
- Rs 15,000 - 25,000 per month fixed, based on experience
- Chance to join a recent clinic from launch and grow with it

Female candidates only. Please upload your updated CV on Naukri when applying.

📌 Appointment & Clinic Operations Manager - Women's Health Clinic (Kolkata)
🏢 Dr Ushasi Mukherjee
📍 Kolkata