Job Summary

Work Role: Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal.

Professionalism, patience, and solid communication skills are essential for maintaining service quality and airline reputation.

Responsibilities

- assisting passengers during check-in, boarding, and departure processes.
- handling baggage
- providing flight information
- ensuring passenger safety

- coordinating with airline and security teams for smooth airport operations




- managing ticketing, boarding passes, and customer inquiries at the terminal

Skills

- professionalism
- patience
- strong communication skills

Benefits

- Company-provided accommodation near airport locations.
- Cab facility available for pick-up and drop across shifts.

- Daily meal allowance or in-shift meals provided.
- Comprehensive medical and insurance coverage for employees.
- Uniform and grooming support as per airline standards.
- Opportunities for career growth and skill development within the aviation sector.

📌 Airport Ground Staff (Darbhanga)
🏢 Namo Airways
📍 Darbhanga