Position: Vice President Delivery & Account Management

Company: Orcapod Consulting Services Pvt. Ltd.

Location: Bangalore

Job Type: Full-Time

Experience: 12–18+ Years

Industry: IT Staffing / Tech Subcontracting

About Orcapod

Orcapod Consulting Services Pvt. Ltd. is a skilled services company offering talent solutions across MSP, RPO, conventional staffing, rebadging, employee lifecycle management, background verification, and gig workforce services.

Job Summary

We are looking for an experienced VP – Delivery & Account Management to lead recruitment delivery, strategic client relationships, and business operations. The role requires strong P&L; ownership, revenue growth, profitability management, and the ability to build scalable delivery operations while strengthening client partnerships.

Key Responsibilities

1. P&L; Management & Business Growth

- Own P&L;, revenue targets, budgeting, forecasting, and profitability.
- Drive revenue growth, improve margins, and optimize operational costs.
- Identify opportunities for account expansion, cross-selling, and new business growth.
- Monitor financial performance and implement strategies to achieve business targets.

2. Delivery & Operational Excellence

- Lead end-to-end recruitment delivery across multiple client accounts.
- Ensure achievement of hiring targets, SLAs, quality standards, and delivery timelines.
- Monitor recruitment metrics, team productivity, and resource utilization.
- Drive process improvements to enhance efficiency and profitability.

3. Strategic Account Management





- Build and maintain relationships with senior client stakeholders.
- Act as the escalation point for critical client and delivery issues.
- Conduct business reviews, understand hiring forecasts, and identify growth opportunities.
- Drive client satisfaction, retention, and long-term partnerships.

4. Leadership & Team Management

- Lead and mentor delivery managers, account managers, and recruitment teams.
- Establish performance targets and ensure accountability.
- Collaborate with sales, finance, and operations teams to achieve business objectives.

Required Skills & Experience

- 12–18+ years of experience in IT staffing, recruitment delivery, and account management.
- Proven experience in P&L; ownership, revenue growth, budgeting, and margin management.
- Solid expertise in client relationship management and strategic account growth.
- Experience managing large delivery teams and multiple client accounts.
- Excellent commercial acumen, negotiation, communication, and leadership skills.
- Bachelor's degree in Business Administration, HR, or a related field; MBA preferred.

Key Performance Indicators

- Revenue growth and P&L; profitability.
- Gross margin improvement and cost optimization.
- Client retention and account expansion.
- Recruitment delivery performance and SLA achievement.
- Team productivity and operational efficiency.

What We Offer

- Leadership opportunities with strategic client accounts.
- Ownership of business growth and profitability.
- A growth-oriented, performance-driven work environment.

📌 Account Manager - Vice President (Business Unit Head) (Bengaluru)
🏢 Orcapod Consulting Services
📍 Bengaluru