7+ years of experience in Digital Accessibility (A11y) with a strong hands-on understanding of WCAG compliance and the ability to confidently lead client conversations.

The SME will lead accessibility solution conversations on existing engagements and with new prospects across verticals such as EdTech, Banking, Finance, Public Sector, etc. The ability to scope and size new opportunities is a key requirement.

Key Responsibilities

- Point of contact with customers for expert advice on accessibility solutions
- Understand accessibility needs, challenges, product/platform context, and desired outcomes.
- Drive solutioning by defining accessibility services required, establishing effort and timelines, and preparing solution recommendations.
- Present accessibility solutions, delivery methodology, and tools.
- Participate in conversations across industry segments (EdTech / BFSI / Publishing / Government / Healthcare etc.) with relevant examples and references.

Required Skills





- SME-level understanding of WCAG 2.1/2.2, assistive technologies, and common accessibility audit/remediation workflows.
- Solid ability to translate customer requirements into structured scope, pricing, and timelines.
- Excellent, firm, and clear communication skills able to engage confidently with both business and technical stakeholders.
- Ability to handle multiple opportunities and client conversations in parallel.
- Self-driven and proactive with solid ownership and follow-through.

Preferred Experience

- Exposure to EdTech / LMS / Publishing and at least one non-EdTech sector (Banking, Finance, Government, Healthcare, etc.).
- Knowledge of VPAT/ACR, HECVAT, accessibility delivery models, and maturity assessments.
- Certified Expert - IAAP or DHS

📌 Accessibility SME (Indore)
🏢 Magic EdTech
📍 Indore