Job Title: Relationship Manager

Location: Kaikondrahalli, Bangalore

Position Type : Fulltime

Work Mode : Work from Office

Employee Value Proposition

- Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
- Employees get free lunch and snacks.
- Monthly reward and recognition to outstanding performers.
- Employees get promotions every 6 months based on performance.
- Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and increase of salary .
- Accelerated growth opportunities of employees and one can become UH in another 3 months time)
- Regular team parties and Annual Day outing for all employees.

Qualication / Education and other Requirements:

- Education- Any Undergraduate (BBA,B.Tech, B,A) etc.
- Excellent verbal and written communication.
- Good Interpersonal skills, numerical and analytical ability.
- Decision making skills.
- Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam)
- Procient in MS-Office (Excel, Word).
- Should be exible for day shift- (9-hour of login between 8 AM - 10 PM).
- Comfortable with working 6 days a week and the week off will be on weekdays.

About the company

NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85 lakh customers, it has grown 10X in the last one year. With three rounds of funding of $151 mn,



it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000 employees.

Role and Responsibility Relationship Manager

- Act as relationship manager for the Paid customers of NoBroker.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers' needs to effectively upsell or cross-sell relevant products or services.
- Service customer in nding the right tenant / house as per the requirement of the customer.
- Dial outbound and attend inbound calls of customers and leads.
- Use internal tools and methods to provide the best possible service to the customer.
- Negotiate with leads on behalf of customers.
- Keep customers up-to-date on the progress of his account.
- Follow communication procedures, guidelines and policies.
- Go extra mile to provide excellent customer service

About Training- Training will be provided for initial few days for an employee to understand the end to end process.

Role: Customer Success Manager, Industry Type: Real Estate, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication Skills Negotiationconvincing skill

📌 A Relationship Manager (Bengaluru)
🏢 NoBroker
📍 Bengaluru