Sales Administrator Customer Service (Mumbai)

Sales Administrator Customer Service (Mumbai)

26 Oct
|
Swan Solutions and Services
|
Mumbai

26 Oct

Swan Solutions and Services

Mumbai

Swan Solutions is a 1,750 Crore organization , headquartered in Mumbai, with a strong legacy of 33+ years in the IT industry. Swan is a leading IT Infrastructure and Digital Transformation solutions provider serving customers across BFSI, PSU, SMB, and large enterprise segments.
We provide solutions across IT Infrastructure, Cloud, Networking, Servers, Storage, Virtualization, Cybersecurity, Backup, and Enterprise Technologies , working with leading technology partners including HP, Cisco, Microsoft, VMware, and NetApp.
We are looking for a proactive and detail-oriented Sales Coordinator to support our Sales Team in day-to-day sales operations, quotation preparation, renewal management, OEM coordination, customer communication, and sales reporting.
The candidate should possess strong organizational skills, commercial understanding, and the ability to coordinate effectively with internal teams, customers, and OEM partners.
Experience: 2+ Years
Employment Type: Full-Time
Bachelor's Degree
Sales Coordination & Support
Provide day-to-day operational and administrative support to the Sales Team.
Coordinate with internal teams, customers, OEMs, and distributors to ensure smooth sales operations.
Assist in preparing sales presentations, proposals, and customer documentation.
Quotation & Commercial Management
Coordinate with OEMs and distributors for pricing, availability, and commercial terms.




Support the Sales Team with commercial documentation and order-related coordination.
Coordinate with customers and Sales Managers for timely renewals.
Follow up on pending commercial approvals and order requirements.
Sales Reporting & Documentation
Maintain sales trackers, quotation records, renewal reports, and customer databases.
Prepare periodic sales reports and MIS for management review.
Ensure accuracy and proper documentation of sales-related records.
Support after-sales coordination whenever required.
Minimum 2 years of experience in Sales Coordination, Sales Operations, or Sales Support.
Strong working knowledge of MS Excel, Word, PowerPoint, and Outlook.
Experience preparing quotations, reports, and commercial documentation.
Experience in the IT Infrastructure, System Integration, or Technology industry.
Experience with CRM / ERP systems.
Positive Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting.
Bachelor's Degree in any discipline.
Hands-on experience in sales operations, commercial coordination, and renewal management.
Opportunities for professional learning and career development.
If you have 2+ years of experience in Sales Coordination , with strong skills in quotation preparation, renewal tracking, OEM coordination, and sales reporting, we'd love to hear from you.

📌 Sales Administrator Customer Service (Mumbai)
🏢 Swan Solutions and Services
📍 Mumbai

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