Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

At VIL, we know that diversity makes us stronger. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

National Strategic Accounts Manager

Enterprise/Strategic Accounts





The Client Manager is responsible to understand the business and most important be a bearer of relationship with Enterprise Customer, with Ownership of Entire Customer Life Cycle for the assigned Enterprise Customers. The role of Client Manager is to focus on incremental product wise Revenue Market Share from those assigned accounts.

Seeding Current Products & Services - Cross Selling & Up selling - to enhance overall revenue
Business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.
Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA
Facilitating Collections Team to ensure timely payments and reduction in bad debts
Manages detailed Account Dossier, Accont plans , Heat Map and update periodically.
Account Engagement and Account Mapping across multi levels /verticals
Core Competencies, Knowledge, Experience
Experience in managing global and a track record of global accounts/ enterprise solution selling
Experience in complex change management and operating in a matrix, fast moving and technical environment.
Experience in working in multi-cultural environment ability to manage an international and distributed team.
Team player, strong influence and relationship management skills, customer centric.
To learn new products and services so as to be updated with the Customer needs and market trends
Experience handling Strategic Accounts and C-level engagement

- Education: MBA and Engineering background preferred
- 5+ years of experience
- Should have preferably worked with Telecom, Technology Companies

📌 Telecoms Client Support Executive (Secunderabad)
🏢 Vodafoneidea
📍 Secunderabad