Customer Service Advisor - Service Delivery (Mumbai)

Customer Service Advisor - Service Delivery (Mumbai)

26 Oct
|
GLOBAL SERVICES
|
Mumbai

26 Oct

GLOBAL SERVICES

Mumbai

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Maharashtra. The ideal candidate will have a passion for helping customers and a strong commitment to providing exceptional service. As a Customer Service Representative, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in a timely and skilled manner. Respond to customer inquiries via phone, email, and chat, providing accurate information and assistance. - Handle customer complaints and resolve issues effectively, ensuring customer satisfaction. - Maintain a thorough understanding of our products and services to provide informed support.



- Document customer interactions and feedback in our CRM system to improve service delivery. - Collaborate with team members and other departments to enhance the customer experience. - Participate in training sessions to improve product knowledge and customer service skills. Proficiency in using customer service software and tools. - If you are passionate about customer service and are looking for an opportunity to grow your career, we encourage you to apply for this position. Join us in delivering outstanding service to our customers and making a positive impact in their experience with our company.

📌 Customer Service Advisor - Service Delivery (Mumbai)
🏢 GLOBAL SERVICES
📍 Mumbai

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